Re: Returned my Dgtec HDPVR5009 to Dick Smith

This unit is crap, its worth spending more money to get a better unit. I will never by DGTEC again. We returned our first unit to Dick Smith (the non-"TechSperts") after it wouldn't record & various other problems where we had to keep unplugging it from the wall to re-tune it. The 2nd unit hasn't been much better - you can't change the file name because it has a fit & deletes the data, leaving an undeletable file. The manual was rubbish & not worth the paper it was printed on. Tech Support has been variable, either they don't respond or they have been very helpful (as long as you're willing to wait 1/2 hour or more for a person). To tune in all the new digital channels you need a password - doesn't come with the unit so you have to ring Tech Support. I could go on but I wont, except to wish you luck if you have one of these units, or intend to buy one. Lavina 6.1.2011

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